Raleigh County Federal Credit Union was founded in 1952 by several employees who saw a need to provide a level of quality and personal service not offered at traditional financial institutions. Raleigh County Federal Credit Union has grown into a multi-million dollar nonprofit ”self help” organization owned by our members and operated for their benefit.
•Raleigh County Federal Credit Union will never ask for any personally identifiable information from you via methods such as email, text message, phone calls etc.
•Many of the fraudulent communications that you may receive could contain misspelled words, inaccurate information, or other clues that you can use to recognize that the communication is not from Raleigh County Federal Credit Union.
•If the communication you received seems “too good to be true” it probably is.
•Criminals may use time as a method of influencing you to providing information to them. For example, they may send a text message to your phone indicating that your debit account has been suspended due to fraudulent activities, and to call a certain phone number to have it re-established.
•When you receive a phishing email, text, etc. you can ignore them. If you want to validate the legitimacy of a communication that is very compelling you can:
o Review Raleigh County Federal Credit Union’s web site for messages about the attack
o Visit or call the credit union to validate that your account is still intact